Privacy Policy

Last updated: February 11th, 2025

Summary

This privacy policy outlines how Hintology collects, uses, and protects your personal information. We collect data when you visit our website, purchase products, subscribe to our newsletter, or interact with us. Your information is used for order fulfillment, analytics, and communication. We comply with GDPR, CCPA, and PIPEDA regulations. You have rights regarding your data, including access, correction, and deletion. If you have concerns, contact us at [email protected].

1. Information We Collect

We collect information when you:

Place an order
Subscribe to our newsletter
Browse our website
Contact us for inquiries

This may include your name, email, shipping address, billing information, and browsing behavior.

2. How We Use Your Information

Your data is used to:

Process orders and payments (via Stripe)
Provide customer support
Send newsletters and updates (via MailChimp)
Improve our website and services (via WooCommerce Analytics)
Handle shipping and delivery (via Canada Post and Chit Chats)

We do not sell your personal data to third parties.

3. Legal Basis for Processing (GDPR Compliance)

For EU residents, we process data based on:

Contractual necessity (to fulfill orders)
Legitimate interest (to improve our services)
Consent (for newsletters and cookies)

4. Cookies & Tracking Technologies

We use CookieYes to manage cookies in compliance with GDPR. You can modify your cookie settings at any time.

5. Data Retention & Security

We retain personal data for 1 year, after which it is securely deleted. Transactions are encrypted, and our website is hosted by WHC.ca, which follows industry security standards.

6. Your Rights & Contact

You can request access, correction, or deletion of your data by contacting [email protected].

7. Policy Updates

We may update this policy periodically. The last reviewed date is listed at the top.